Our Complaints Procedure

We take great pride in our high standards of client satisfaction, however, if you wish to register a complaint you can contact us via Grosvenor Consultancy on 01275 373348, or in writing at Grosvenor Consultancy Ltd, 76 Macrae Road, Ham Green, Bristol, BS20 0DD, or via e-mail.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.